You are viewing nintendo_ds

Nintendo DS!
Touch screen won't calibrate 
29th-Jun-2008 11:07 pm
kitty
Yesterday, I was trying to play games on my DS Lite and kept getting annoyed at how off the touch screen was in places. I tried to calibrate it but it would never finish the calibration. Today my husband took a look at it and the only way to get it to calibrate is to deliberately hit wrong places, there's an area that is simply out of true. Of course it is out of warranty and I am sad =( He will let me play his as he doesn't use it so often but I just want mine fixed/replaced, since I like to use my OWN and I like to be able to play multiplayer games with him.
Comments 
30th-Jun-2008 05:18 am (UTC)
Call anyways. They might not have your number on file. If they ask when you got it, just say 6 months ago or something like that.
30th-Jun-2008 05:21 am (UTC)
sadly, they do have my number on file enough to know it's out of warranty--I registered it and everything, and ran it up on the customer service site tonight. They want 75 for a repair or more for a refurbished system.

Largely I just wanted to complain a bit to people who would understand =) but thanks!
30th-Jun-2008 05:25 am (UTC)
lol. I understand. Sorry. I had sent in my white 2 years ago for repair and when it broke again I called and I guess they had lost my info or something because she asked me when I got it and I said "about a year ago" lol and she was like "OKAY! We're sending you a box!" and I was like "WOOOOO!"
30th-Jun-2008 06:02 am (UTC)
Trade it to Gamestop. Get a new one and put insurance on it :)
It's really convenient when something goes wrong.
Also, new colors? Just trade it back in that 20 bucks you put on it :D
30th-Jun-2008 03:58 pm (UTC)
I think I'd feel kinda bad trading in something that wasn't working quite right =/
30th-Jun-2008 04:58 pm (UTC)
Think of it as Gamestop's repenting for the sin of their used games empire
30th-Jun-2008 06:17 am (UTC)
You can replace the touch screen yourself if you feel up to it. I did it on my old DS phat without any problems.

You need a triwing screwdriver and a new touch screen (obviously), you should be able to pick them up on eBay for ~£10 for the both of them (not sure how much they are in Americaland if that's where you live).

There are plenty of guides on how to do it, basically it just involves taking the DS apart so you can get to the touch screen, removing the old one and installing the new one, there are a couple of ribbons to clip back into place, but all it really takes is patience.
30th-Jun-2008 03:59 pm (UTC)
would that fix the lack of calibration problem?
1st-Jul-2008 06:37 am (UTC)
It did with mine, yes.
30th-Jun-2008 12:37 pm (UTC)
I had the same problem I tried everything they suggested
and in the end I just bought a new one

Hope you have better luck than me!
30th-Jun-2008 04:00 pm (UTC)
I would like a new one but may just send it in for repair when we can spare the funds.
30th-Jun-2008 03:36 pm (UTC)
My bro's DS has had the same issues. This happened a week after the warranty expired.

LOL

...We have to get him a new one. With that repair cost, it's kind of like "WHY NOT?"
30th-Jun-2008 04:00 pm (UTC)
it is pricey to repair, but it is still 55 dollars less pricey than a whole new one. However, either is beyond our budget right now =/
30th-Jun-2008 09:46 pm (UTC)
yeah, i would just use the busted touch screen as an excuse to buy a blue lite to replace my original white one.

i can't see spending more than half of what something was originally worth to get it repaired.
30th-Jun-2008 09:47 pm (UTC)
(says the person who has certainly spent more than $2500 to repair her $5000 car.)
30th-Jun-2008 08:27 pm (UTC)
Keep re-calling Nintendo customer service until you get someone that will replace it for free (e.g. - send you a new one). My DS Phat once malfunctioned on me randomly (screen wouldn't turn on). I think I called twice before having them agree to replacing it for me for free (it was still under warranty however). Doesn't hurt to try, goodluck!
1st-Jul-2008 01:20 pm (UTC)
This might sound obvious, but do you have a screen protector on there? I was having a similar issue and I changed screen protectors and it went away.
2nd-Jul-2008 06:02 pm (UTC)
I did, but I have had the same one on the whole time I've had the DS and the problem did not go away when we took it off.
This page was loaded Jul 31st 2014, 3:18 am GMT.